Pricing · A tailored offer, no rate card
Pricing built around your conversations
Your price depends on who you train and on which situations. Answer three questions and we’ll send you a detailed proposal within 2 business days.
Configure my offer
They train their teams with Face Up
4.8/5 on G2
Our plans
Three ways to roll out Face Up
Every plan brings together practice, coaching and measurement. What changes: your scale and your environment.
For your trainees
Training organizations
Per session or per license
Build practice into your programs and bill it like your other courses.
One team, one program
Standard
Annual licenses, from 10 users
Launch practice in one team and make your trainers self-sufficient.
Large organizations
Enterprise
Annual licenses, group-wide
Roll out practice across several entities, countries and languages.
Our model
How your price is built
Your active learners
We count your peak of active learners in the month, not your headcount. Above a minimum, your cohorts rotate freely.
License or session
Unlimited use with a license, or pay per simulation played. You can combine both to suit your needs.
Scenario creation
Your trainers work independently with SAM, or our team creates and updates your scenarios.
Integrations and support
LMS, SSO, CRM, HRIS, API, onboarding, dedicated CSM: you only take what you need.
Included everywhere
In every plan, at no extra cost
SAM AI studio
Unlimited scenarios: from idea to playable scenario in minutes.
Video avatar or voice
Realistic simulations, with screen sharing to practice job workflows.
Verbal and non-verbal debriefing
After every session: assessment, strengths and action plan. Exportable results.
60 languages, servers in Paris
GDPR compliant, with LMS integration (SCORM) included.
Comparison
Compare plans in detail
Everything each plan includes, feature by feature.
Feature
Practice
Video avatar or voice
Screen sharing
Job workflow analysis
60+ languages
Creation
SAM AI studio, unlimited scenarios
Scenarios created by our team
Measurement
Debrief after every session
Cohort tracking
Results export
Advanced reporting
Integrations and security
LMS (SCORM)
Learning Tools Interoperability/LTI
SSO (SAML, OIDC)
CRM, HRIS and API
White label
Support
Help center and support
Quick Start onboarding
Dedicated CSM and quarterly review
Priority support (4-hour SLA)
Training organizations
Option
Option
Option
Option
Option
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Standard
Option
Option
Option
Option
Option
Option
Option
Enterprise
Option
Option: added to your proposal as needed. All plans are hosted in Paris and GDPR compliant.
“For the first time, our agents go out into the field having already lived the conversation.”
Denis Lavoisier
Head of Trainers, Eurotunnel
“The mystery shopper reveal won the room over. Suddenly, everyone wanted to practice.”
Retail Training Manager
Supermarchés MATCH
FAQ
Frequently asked questions
How is your proposal put together?
How do you count learners?
Is there a minimum number of users?
Can we combine licenses and pay-per-session?
What is the commitment period?
How quickly can we get started?
Where is our data hosted?
Do you have a plan for training organizations?
