Prepare your teams for the conversations that really matter
The authoring tool your trainers use to create AI simulations from your real cases. Your people practise with an avatar, and you track their progress.
- No-code authoring tool
- Voice and avatar
- LMS and SSO
What holds practice back today
- 01
Practice is expensive to organise
A trainer, a room, small groups: role-plays remain rare and limited to a few.
- 02
Evaluation measures satisfaction
The end-of-course survey tells you whether people liked the training, not whether the skill was acquired.
- 03
A generic catalogue speaks to no one
Your roles have their own situations, vocabulary and counterparts.
Play a simulation, just like your people
Choose a situation: you talk to the avatar, then you get your debrief.
Give difficult feedback
Set things straight without demotivating: the avatar reacts to your words and your tone.
Address an underperforming employee
The employee disputes the facts. It’s up to you to stay on course without breaking off the dialogue.
Run a job interview
Get past the candidate’s prepared pitch to assess what really matters.
Mediate a conflict between team members
Step in between two people who have stopped speaking to each other.
From your real cases to measured skills
Your trainers create the scenarios
In the authoring tool, with no code, from your real cases: a simulation in 10 minutes.
Your people practise
In the classroom with the trainer, then on their own online, as many times as needed.
You measure progress
A verbal and non-verbal debrief after each session, cohort tracking and exports.
Inside your learning paths, not beside them
- Your LMS: SCORM 1.2 and 2004 or LTI 1.3, included in all plans
- SSO (SAML, OIDC), CRM, HRIS and API in the Enterprise plan
- Data hosted in Paris, GDPR compliant
- Over 60 languages for your international teams
Eurotunnel trains 500 agents on 20 key situations
With CIFFCO, LeShuttle’s customer relations academy, Eurotunnel’s training team built a blended programme: 12 personas and 20 scenarios, classroom practice with the trainer, then a 7-day online challenge.
- 500agents trained, in France and the UK
- 20scenarios, passengers and freight
- 100learner NPS
- +35%faster mastery
Hiring? Play the “Run a job interview” demo and see how your managers prepare for it.
