Training is no longer watched. It is practised.
Your people practise with an AI persona that answers, objects and pushes back, by voice, avatar or both. Situations built on your real cases, to replay as many times as needed.
- Voice and avatar
- Screen sharing
- Over 60 languages
Play a simulation, just like your learners
Choose a situation: you talk to the persona, then you get your debrief.
Negotiate contract terms
The buyer demands a discount before signing. Hold your price without losing the deal.
Handle an unhappy customer
Defuse the tension and turn the complaint into a solution.
Present your product demo
Share your screen and present: the avatar sees what you show, reacts and asks its questions.
Give difficult feedback
Set things straight without demotivating: the persona reacts to your words and your tone.
Run a job interview
Get past the candidate’s prepared pitch to assess what really matters.
A counterpart who stays in character to the end
- 01
No awkward silences
The exchange stays fluid: the learner has a conversation, not a recital.
- 02
It stays consistent
Steered live throughout the session: it doesn’t forget what it said and doesn’t give in at the first argument.
- 03
It adapts to the learner
It toughens or softens its resistance based on what it hears, within the framework set by the trainer.
- 04
Objectives appear live
Progress levers are ticked off during the conversation.
By voice, by avatar, or both
You choose for each scenario. An inbound call is played by voice, a face-to-face meeting with an avatar whose face reacts. Learners see themselves in a corner of the screen, as in a video call.
- Voice only: like on the phone, for customer service and prospecting.
- Video avatar: the persona’s face, voice and mood, for face-to-face conversations.
Practise with a shared screen, as in real life
- Demos and presentations, interactive avatar: the learner shares their screen to practise a demo or a presentation. The avatar sees the screen, reacts and asks questions about what is shown.
- Job tasks in your tools, silent avatar: the learner practises job tasks in an internal tool, an ERP or a CRM. The avatar stays silent: the goal is to make sure the company’s tools are used correctly.
From assessment to lasting skills
- 01 · Before
Assessment
Assess each person’s level on the key skills of the programme, to tailor the training.
- 02 · During
In the classroom
Project a simulation to run a session, play it as a group, and have everyone practise the key situations.
03 · AfterOn their own
Replay as often as needed, with increasing difficulty, from your LMS.
- In the browser, on any device
- SCORM and LTI 1.3
- Over 60 languages
- Hosted in France, GDPR
And after the session? The learner gets their debrief straight away: strengths, areas to improve, action plan, analysis of verbal and non-verbal communication.
500 LeShuttle agents practise before going into the field
With CIFFCO, LeShuttle’s customer relations academy: a programme combining classroom practice and an online challenge, on the key moments of passenger and freight journeys.
- 20scenarios, in French and English
- 100learner NPS
- +35%faster mastery than with the previous programme
One platform, four modules
- 01 · CreateSAM authoring toolYour scenarios built with AI, in your method.Discover
- 02 · Practise · You are hereAI RoleplayFace an AI persona, by voice or avatar.
- 03 · ReinforceAI CoachingAn AI coach that checks what was learned, through conversation.Discover
- 04 · MeasureDebriefingThe debrief of every session and cohort tracking.Discover
