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Healthcare: pharma and medical device reps
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Video · 5 min

AI role-play: present a medical device to a sceptical hospital doctor

Dr Verdier is giving you a ‘last chance’ after a first meeting she found too salesy. Win her over with solid clinical evidence and a realistic next step.

No sign-up · In your browser · Instant debrief

AI role-play: present a medical device to a sceptical hospital doctor

The situation

Dr Nathalie Verdier is a hospital doctor specialising in chronic wounds at a university hospital. You are seeing her for a second visit: she found the first meeting too salesy, and the documentation you sent, based on the manufacturer's data, did not convince her.

She is giving you a ‘last chance’, in a tight slot between two consultations.

Who you're talking to
Dr Nathalie Verdier
Dr Nathalie Verdier
Hospital doctor

Chronic wound specialist, demanding when it comes to clinical evidence.

The setting
Hospital consulting room

Rep visit in a tight slot, between two consultations.

Your goal

  • Acknowledge her expertise and the limits of the data presented the first time.
  • Bring independent clinical evidence and a structured comparison.
  • Propose a concrete clinical evaluation protocol in her department.

What the debrief looks at

  • Your opening, which takes her feedback on the first meeting into account.
  • A clinical argument based on published, peer-reviewed studies.
  • Handling objections with full transparency.
  • A concrete and realistic next step.

Your turn

The trial runs in your browser, no account needed. Have a microphone ready and a few quiet minutes.

Start the free trial

Your own scenarios, built on your real cases

Describe the situation

Your trainers describe the case to SAM, Face Up's authoring tool, and add their documents.

SAM builds the simulation

Persona, setting, scenario and debrief rubric, with no code, in more than 60 languages.

Your teams train

From Face Up or from your LMS, via SCORM or LTI 1.3, with a debrief after every session.

Frequently asked questions

How does this AI role-play work?

You present your device out loud to Dr Verdier, an AI persona who challenges your data and your arguments, for up to 5 minutes.

Do I need an account to try it?

No. The trial runs directly in your browser, with no account and no credit card. Your browser only asks for access to your microphone.

What does the debrief cover?

The debrief looks at your opening, the strength of your clinical evidence, how you handle her objections and the next step you propose.

Can we adapt this scenario to our own cases?

Yes. With the SAM authoring tool, your trainers describe the situation and start from your documents: SAM builds the persona, the scene, the scenario and the debrief rubric, with no code. Simulations then plug into your LMS via SCORM or LTI 1.3.

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