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Comparison

The Uptale alternative for AI role-play

Uptale is an immersive training platform (VR, 360°) that adds an AI role-play module. Face Up is built for conversation: your trainers create their own AI role-plays today, in voice or with an avatar.

Servers in Paris · GDPR and EU AI Act · 60+ languages · SCORM and LTI 1.3 included

In short

Uptale is an immersive training platform for virtual reality and 360° video, with an “AI Roleplay” module for sales and customer relations; self-serve creation of those role-plays is announced as “coming soon”. Face Up is dedicated to conversational simulations: your trainers build scenarios with SAM, learners play them in voice, with an avatar or both, and get a debrief on your rubric.

Which one should you choose?

Uptale

If your priority is immersive VR or 360° training for frontline roles (safety, operations, technical procedures).

Face Up

If your priority is conversation (sales, customer service, management, recruitment) and you want your trainers to create their own AI role-plays, with no special hardware.

Why training teams choose Face Up

Conversation is the core of the product

Persona, scene, scenario, debrief and coaching: all of Face Up is designed for practising the conversations that matter.

Self-serve creation, today

Your trainers create and edit their AI role-plays with SAM, from their own documents, without relying on the vendor.

Voice, avatar or both

A voice-only call, a face-to-face meeting with an avatar or a screen-shared demo, from a browser or your LMS.

A debrief on your rubric, verbal and non-verbal

Posture, gaze, voice, gestures and content, assessed on your criteria, with a timestamped replay.

More than 60 languages

Scenarios can be played and debriefed in more than 60 languages, whatever your plan.

Criterion-by-criterion comparison

Public information from each vendor, sources below the table.

Criterion
Face Up
Uptale
Positioning
AI simulation platform for training, built around the trainer and the SAM authoring tool
Immersive training platform (VR, 360°) with an “AI Roleplay” module for sales and customer relations
Roles covered
Sales, customer service and contact centres, management, HR and recruitment, healthcare, banking and insurance
Role-play: sales and customer relations; platform: safety, operations, onboarding, leadership
Formats
Voice, avatar or both, as you choose; screen sharing to practise product demos
Voice, facing a filmed actor or a GenAI avatar; computer, tablet, smartphone or VR headset
Scenario creation
By your trainers, with SAM: persona, scene, scenario, debrief and cheat sheet from your documents, no code
Self-serve role-play creation announced as “coming soon”; the Uptale team can build custom role-plays
Debrief
On your rubric: verbal, paraverbal and non-verbal (posture, gaze, voice, gestures), timestamped replay, cohort progress
Transcript, language tips (pace, clarity, filler words), strengths and areas to improve, custom criteria; real-time AI coach
Languages
60+ languages
Role-play described as “multilingual”; automatic translation into 50+ languages on the platform
Hosting and compliance
Servers in Paris (EU), GDPR, EU AI Act; no emotion detection or inference
ISO 27001:2022, data stored in Europe (Azure), GDPR
LMS integrations
SCORM 1.2 and 2004, LTI 1.3 (Moodle, 360Learning, Docebo, Cornerstone…), included in every plan
SCORM export, LMS integrations via xAPI or LTI, SSO
Pricing
Tailored offer, detailed proposal within 48 hours
Public: Pro from €14,000/year (no conversational AI), Team from €28,000/year, Enterprise on quote

Sources: information published by each vendor, checked on 21 October 2026. Offers change: if something is no longer accurate, email contact@face-up.fr and we will correct it.

Face Up: SAM authoring tool, debriefing, LMS integrations, pricing.

Switch to Face Up in three steps

01

A 30-minute demo

Show us a situation that matters to your teams: we build an AI role-play on that case together, and you play it.

02

Your scenarios with SAM

Your trainers describe the situation and add their documents (rubrics, cases, verbatims): SAM builds the persona, scene, scenario and debrief.

03

Inside your learning paths

Simulations launch from your LMS via SCORM or LTI 1.3, included in every plan.

They practise with Face Up

“For the first time, our agents arrive on the job having already lived the conversation.”

Denis Lavoisier, Head of Trainers, Eurotunnel

500

agents trained in France and the UK

100

learner NPS

35%

faster to proficiency than with the previous programme

Frequently asked questions

What is the difference between Face Up and Uptale?

Uptale is first an immersive VR and 360° training platform that adds an AI role-play module. Face Up is entirely dedicated to conversational simulations, with an authoring tool your trainers can use today.

Do we need a VR headset?

No. Face Up simulations run in a browser on a computer, or from your LMS. All you need is a microphone, plus a camera for non-verbal analysis.

Can we start from our existing content?

Yes. Your trainers give SAM their documents (assessment rubrics, cases, verbatims, procedures) and describe the situation: SAM builds the persona, scene, scenario, debrief and cheat sheet. Everything stays editable afterwards.

How do we switch to Face Up?

Book a 30-minute demo: we build an AI role-play on one of your cases together, and you play it. You can also create your first scenario with SAM from the Get started page.

✦ AI Roleplay · Face Up

Move from training… to practice.

Book 30 minutes: together we build an AI role-play on one of your real cases, and you play it.

Mascotte Face Up qui salue

Hi! Shall we practise?