Comparison
The Synthesia alternative for AI role-play training
Synthesia is an AI avatar video platform that has also offered avatar role-plays since 2026. Face Up is built for conversation practice: an authoring tool, a verbal and non-verbal debrief on your rubric and LMS integration in every plan.
In short
Synthesia, an AI video platform with avatars (140+ languages for videos), added real-time role-plays with an avatar in 2026 (Roleplay Sessions): a score per skill, a transcript and SCORM export to the LMS. Face Up is built for trainers: voice or avatar, a verbal and non-verbal debrief on their rubric, more than 60 languages, SCORM and LTI 1.3 in every plan, servers in Paris.
Which one should you choose?
Synthesia
If you already produce your training videos with Synthesia and want to add avatar role-plays to them, with a free plan and learner seats you can buy online.
Face Up
If conversation practice is at the heart of your programme: voice or avatar, a debrief in the learner’s language on your trainers’ rubric, LMS via SCORM or LTI 1.3, and hosting in France.
Why training teams choose Face Up
Built for conversation practice
With SAM, your trainers build persona, scene, scenario, debrief and cheat sheet from their documents: the simulation is the core of the product.
Voice, avatar or both
Learners practise with voice only or face to face with an avatar, depending on the situation and the equipment available.
A verbal and non-verbal debrief, in the learner’s language
Posture, gaze, voice and gestures, assessed on your trainers’ rubric, with a timestamped replay and cohort tracking, in more than 60 languages.
LMS in every plan
SCORM 1.2 and 2004, LTI 1.3: the simulation launches from the course, no plan upgrade needed.
Servers in Paris
Hosting in France, GDPR and EU AI Act; no emotion detection.
Criterion-by-criterion comparison
Public information from each vendor, sources below the table.
Sources: information published by each vendor, checked on 9 November 2026. Offers change: if something is no longer accurate, email contact@face-up.fr and we will correct it.
- Synthesia — home
- Synthesia — Roleplay Sessions
- Synthesia — pricing
- Synthesia — Roleplay Sessions (help centre)
- Synthesia — sharing and SCORM export (help centre)
- Synthesia — security practices
Face Up: SAM authoring tool, debriefing, LMS integrations, pricing.
Switch to Face Up in three steps
01
A 30-minute demo
Show us a situation that matters to your teams: we build an AI role-play on that case together, and you play it.
02
Your scenarios with SAM
Your trainers describe the situation and add their documents (rubrics, cases, verbatims): SAM builds the persona, scene, scenario and debrief.
03
Inside your learning paths
Simulations launch from your LMS via SCORM or LTI 1.3, included in every plan.
They practise with Face Up
“For the first time, our agents arrive on the job having already lived the conversation.”
Denis Lavoisier, Head of Trainers, Eurotunnel
500
agents trained in France and the UK
100
learner NPS
35%
faster to proficiency than with the previous programme
Frequently asked questions
What is the difference between Face Up and Synthesia?
Synthesia is first and foremost an AI avatar video platform, which has offered avatar role-plays scored by skill since 2026. Face Up is built for conversation practice: voice or avatar, the SAM authoring tool, a verbal and non-verbal debrief on your rubric in more than 60 languages, SCORM and LTI 1.3 in every plan.
Can we use Synthesia and Face Up together?
Yes: your Synthesia videos and your Face Up simulations can sit in the same course in your LMS, the video to teach, the simulation to practise.
Can we start from our existing content?
Yes. Your trainers give SAM their documents (assessment rubrics, cases, verbatims, procedures) and describe the situation: SAM builds the persona, scene, scenario, debrief and cheat sheet. Everything stays editable afterwards.
How do we switch to Face Up?
Book a 30-minute demo: we build an AI role-play on one of your cases together, and you play it. You can also create your first scenario with SAM from the Get started page.
